Privacy Policy
TERMS OF SERVICE AND PRIVACY POLICY
Public contract
Updated on 07.02.2023, Yerevan time: 10:44
Basic conditions:
1. LLC, Stamina, which carries out activities under the Stamina brand (from now on Stamina), organizes and/or implements online courses, events, webinars, master classes, and professional discussions on the website www.stamina.am in cooperation with specialists, experts, legal or other entities. and through their associated 3rd platforms (from now on referred to as the Site) or in an offline format.
Stamina.am is a platform that provides various courses, events, webinars, master classes, professional discussions, and other educational materials or products, at the same time, under the Stamina brand, the company provides courses, events, master classes, professional discussions in an offline format—and other educational materials or products.
You can read more about Stamina here.
Please read these terms and conditions. These terms govern your relationship with Stamina.
Please note that dealings with Stamina and its students, partners, or entities and facilities that have entered into cooperation in any other format are governed exclusively by this agreement. Not being familiar with these contractual clauses does not imply release from the obligations and responsibilities specified in the given contract.
Please be informed that this will be a binding agreement between you and Stamina for any of the company's services or products on the Stamina.am website or other related/belonging platforms, resources, phone call, video call, physical meeting during the REGISTRATION or REGISTRATION process "I agree to the services" terms of service", "According to the public contract for the provision of services and privacy policy", "I agree to the rules" or clicking on a button with the above meaning but with different wording, giving consent to receive services or products in another format, or making advance payment for any of the services or products offered, immediately after earning a partial income or total amount (from now on referred to as registration). If you disagree with these terms, please stop registering or cancel it according to the procedure specified in this agreement.
Please note that these Terms may be modified from time to time in whole or in part at Stamina's discretion. We are not responsible for notifying you of any changes to these Terms, and it is your responsibility to check and read them from time to time. The document is marked with a modification date to be used as a basis for information about the latest changes to the document.
- Basic concepts used in the contract
Public Agreement between Stamina and the Client for online or offline courses, events, webinars, master classes, professional discussions or other services or products, participation on the Website, use of materials provided in any format, and payment for Products/Services provided by Us contract
User, User or Customer: (from now on: "You", "Your", "Your") a natural or legal person, an individual, including a resident or non-resident natural or legal person of the Republic of Armenia, an individual who has concluded an Agreement with Stamina, including in any format, agreed to the PUBLIC CONTRACT for participation in courses, events, webinars, master classes, professional discussions, use of the Website, materials provided in any format, making payments for products and services provided following the conditions and rules previously announced and defined by Stamina regarding.
Partner or Service Provider: a natural or legal person, an individual who has signed a contract with Stamina in exchange for the goods sold and/or the works performed and/or the services provided.
Stamina (from now on also referred to as "We", or "Our") is an online and offline platform, and brand offering educational Products and/or Services.
Website - a website presenting the Services and/or products offered by Stamina, registered under the domain address stamina.am, the website may have subdomains or redirects from domains bearing other names.
Platform: An online or offline interface within which you register, pay, and use the services and products offered by Stamina in any format.
Promotion or special offer - an event conducted by Stamina, aimed at selling the offered Products and/or Services, during which certain types of products, works, or services are provided at a discount or under other special conditions. Special offers have an expiration date.
Promotion or particular offer period: during which Stamina offers Users the opportunity to purchase Products and/or Services under specific conditions.
Payment: Payment of a monetary obligation or other payment by Users.
Personal Data: Any data or information relating to you that allows or may allow you to be identified directly or indirectly. The data to be processed includes personal data provided by you and obtained from publicly available or open sources.
Processing of personal data: any action or group of activities related to collecting, recording, entering, coordinating, organizing, storing, storing (in particular, in the software used by Stamina, reports, reports and other databases), changing (updating or transforming), reproducing, using, depersonalizing, blocking, removing, erasing, destroying, blocking, restoring, correcting, as well as transmitting (dissemination, providing access) in any way, regardless of the form and method of implementation, including automated, with or without the use of any mechanical, combined, technical means.
I
ntellectual Property or IP: any intellectual property, registered or unregistered, owned or otherwise controlled by the owner, including all copyrights, patents, patent rights, trademarks, and industrial designs that are proprietary.
Owner: Vahagn Ghazaryan, Stamina LLC, HVHH 00220871.
- Registration
To use our services/products, in some cases, you are obliged to register on the Website according to the instructions set, and in some cases, there will be a corresponding announcement, application, or notice from Us to use our services/products, you will be obliged to transfer your data to us in a different format defined by us: to our Facebook or Instagram pages https://www.facebook.com/stamina.am, https://www.instagram.com/stamina_sales_outsourcing/, to the e-mail addresses specified by the company: hello@stamina.am, or + 374 11 644040 to the employee of the relevant department of the company during a telephone conversation, in some cases through physical communication or other means of communication defined by us. Data is considered transferred when you receive written or verbal confirmation from us, including automatically.
When registering your account, you must provide accurate and complete data and information and you are responsible for the information provided.
To use our services or products in any other format, in any other form specified by us, you must provide accurate and complete data and information, and you are responsible for the information provided.
In the case of services provided in an offline format, if you do not have a relevant contract with Us or an agreement in another form, you do not have the right to video record the process of providing services if the video recording lasts more than 1 minute, or record it if it lasts more than 1 minute, take photos if the number of photos exceeds 5.
We have the right to cancel, terminate, refuse service or registration, cancel a purchase or otherwise limit your access to your account in Our sole discretion.
- Payment and Cancellation
The price of each Service and/or Product or their group is posted on the Website, or our Facebook and Instagram pages, in some cases, information about the price will be sent to you through an email, phone call or other means of communication determined by us.
The price specified on the website or in another format is not subject to change during the provision of services/products, and in case of making any other changes in the given contract, this clause cannot be changed. The price of services may vary for each group, project, service or product, but not current.
To make a payment, you must enter the correct data of your bank card, in some cases, bank account or online wallet, including terminals, as well as your phone number, and in some cases, the address, or other correct personal data of yours, with which you registered the Service and/or to Purchase the Product so that you can pay for the Services and/or Product.
In all payment cases, you must accurately fill in your phone number, email address, first and last name. In the case of legal entities, private individuals, the company details or other data with which you register or want to register to purchase the Services and/or Product, otherwise there will be no problems. We are not responsible for it.
To complete the payment, you must follow the instructions and fill in the correct information.
We inform you that during the transfer, problems may arise with your bank account and/or other electronic transaction processing systems and/or your account attached to them. In these cases, you should contact your bank or other electronic service provider to solve the problem and try to make the payment again.
The amount specified for the Services and/or Products provided on the Website or in any other format defined by us must be received in whole or in installments, if any, in the event that your bank or settlement organization charges any additional amount for payment, You are obligated shall also pay the commissions or other service charges of the respective companies, if any.
The moment of payment is considered to be the moment when the money is actually deposited into our bank account.
If there are ongoing payments for the purchase of Services and/or products, then this must be done on the specified date and according to the established procedure presented on the Website or in another format defined by us, otherwise, 48 hours after the selected date We have the right to block your participation in the given course and restore your participation within 48 hours after making the payment, if you do not make the payment 48-72 hours after the deadline, your participation in the given course will be terminated.
If, for any reason, You decide to stop the provision of the Services and/or the Product after the Services and/or the Product have been delivered, then
1. If the service is provided in the format of live broadcasts, providing their video recordings or not providing them, and providing other materials or not providing them, a fee of 5000-100000 RA AMD is calculated for each day of the actual provision of the services, depending on the cost of the services, regardless of whether you have used the given Services or not. no, which you are obliged to pay within 48 hours after you notify us of your termination by calling us, on our Facebook, and Instagram pages, or by email at hello@stamin.am, and if you have made the payment in advance recalculation and if a refund is available from our side, it is done according to the specified deadlines.
2. If the service is provided offline, then a fee of 3700-100000 RA AMD is calculated for each day of actual service delivery, depending on the value of the services, regardless of whether you have used the given Services or not, which you are obliged to pay when you call us about the termination. , on our Facebook, Instagram pages, or at hello@stamina.am within 48 hours after notifying us of your termination of participation, and if you have made the payment in advance, a recalculation is made and if there is a refund from us, it is made according to the established deadlines.
If you have purchased the Services with a second party, which in some cases may require a particular registration procedure, then a special offer may apply in this case only if it is indicated on the Website; Each of you may receive a discount of up to 20%, but if you or a second person terminates the process of using the Services, both before and during the provision of services, the discount provided to the other participant is canceled. The original price of the Service or product applies. The difference between the discounted price and the actual price is the responsibility of the customer who continues to use the Services or the product. The payment of the value formed as a result of the recalculation must be made within 48 hours after one of the customers stops the process of providing the Services or the product, and if as a result of the recalculation, there is a refundable amount from us, it is done according to the established terms.
3. If the service is provided in the format of offering pre-recorded videos and other materials after you register on the website to receive benefits, regardless of your data verification (moderation status), irrespective of how many videos you have watched, or you have not watched at all, the money will be returned is not a subject.
The money is subject to return only in one case, if you do not receive a service in accordance with the previously defined program conditions and you can prove in writing the inconsistency of the previously presented program with the actual state of the services received, within 3 hours after creating a user account on the website and passing moderation.
The above condition only applies if you have created an account on the Site within 14 days of receiving the instructions for creating an account on the Site from Us.
If you create an account after 14 days from Us receiving instructions for creating an account on the Site, no refunds will be made.
We especially want to mention:
a.) Stamina has the right to set the total duration of the videos and provide videos with a deviation of +-30% of the actual duration, but this cannot be a reason for changing or incomplete delivery of the components previously presented in the program and cannot be considered incompatibility with the program.
b.) Some of the components presented in advance in the program may become out of applicability during the preparation of the video recordings or their provision, or their relevance may become meaningless so that they may be removed from the actual materials provided or changed. However, this cannot be the reason for incomplete delivery of the components provided in advance in the program and cannot be considered incompatible with the program.
c.) Some components pre-presented in the program may be provided in a mixed order, but ensuring the logical connection, but this cannot be a reason for changing or incomplete delivery of pre-presented components in the program and cannot be considered incompatibility with the program.
d.) 50% of the total amount of video recordings and materials can be provided to you at the time of your registration and data confirmation on the website, and the other 50% after the registration and data confirmation, within 120 working days, they can also be provided in full: at the time of registration on the website. None of these cases can cause changes or incomplete delivery of the components previously offered in the program and cannot be considered incompatible with the program.
(e) Program components may be provided in video recordings, presentations, materials, guides, templates, or other formats. However, this cannot be the reason for the change or incomplete delivery of the components provided in advance in the program and cannot be considered incompatible with the program.
f.) It is possible that due to inadequate efforts and time invested by you or your mental and professional abilities and skills, you may not understand or partially understand the content of the provided videos and other materials and as a result, you may not be able to apply them. However, this cannot be the reason for the change or incomplete delivery of the components provided in advance in the program and cannot be considered incompatible with the program.
In any case, if there is a discrepancy between the pre-submitted program and the actual materials provided by you, we will issue a partial or full refund. If, as a result of the overwriting, there is a refundable amount from our side, it is done according to the established terms.
Products are non-refundable, and in some cases the return period is 14 days, as long as the original appearance of the product is preserved and the relevant receipt of purchase is available. If, as a result of the overwriting, there is a refundable amount from our side, it is done according to the established terms.
- Intellectual Property
You acknowledge and agree that all materials (except customer comments) available on the Site and transmitted to you in other formats, including but not limited to text, software, graphic or non-graphic images, sound recordings, video recordings, music, video clips, interactive features and similar materials (from now on the Materials) as well as the trademarks, service marks and logos contained therein (from now on the Marks) are owned or licensed by Stamina and, in some cases, its partners, and are subject to copyright protection: law and intellectual property rights under international conventions and domestic law.
In the case of partial or complete quoting of information from the Website, as well as advertising materials, it is mandatory to agree it in writing with us, and in case of actual use after receiving confirmation from us, the link to the Website is required.
The Website features products, works, and services that are the property of Stamina and its affiliated partners.
The Site Materials are provided for your use only. They may not be used, copied, reproduced, distributed, transmitted, broadcast, displayed, licensed, modified or otherwise exploited for any purpose without the prior written consent of the owners of such Materials.
Stamina is a registered trademark. Visitor and/or User may not use, copy, translate and/or distribute Stamina's trademark without permission. Suppose the visitor is interested in the data or information on the Website. In that case, he can contact Us using the phone number and email address provided in the "Feedback" section of the Website.
Ownership of any IP object arises from the moment it is made available to you or published.
6. Personal data
Stamina processes your personal data by the RA law "On Personal Data Protection" to fulfil the Agreement, as well as other actions arising from the terms of the Agreement.
Access to Personal Data or Processing of Personal Data will be limited to persons expressly authorized by Us.
In the cases and procedure provided by the RA legislation, as well as following the agreements concluded between third parties and Stamina (auditing, consulting, service provision, conclusion of insurance contracts, advertising and other purposes), your personal data may be transferred to or provided to third parties access to that data. Personal data will be processed for the period objectively necessary to fulfill the purposes of data processing.
You undertake to provide other necessary personal data at Our request, and in case of data change, you undertake to inform us about it within three working days.
You at this moment certify that you have been notified of Our intention to process Your data, do not object and give Your consent to the processing of any personal data concerning You following the Agreement.
You certify that you have obtained their consent to provide us with the personal data of third parties.
You certify that you have provided and will continue to provide complete, reliable, and accurate information, and you are fully responsible for the accuracy and completeness of the information provided.
7. Communication
cUnless otherwise stipulated in the Public Contract, all notifications and communications within the framework of the Public Contract can be made electronically, through the e-mail provided by you, the Website, our Facebook or Instagram pages, unique platforms defined in advance for maintaining communication with you, which shall be considered proper notice.
Due to technical specifications, Stamina cannot guarantee the User's receipt of messages sent to an email address or mobile phone number.
- Final Provisions
Disputes arising in connection with these terms can only be published by the parties to the contract once they are resolved. Conflicts are resolved through negotiations. In case of failure to reach an agreement, disputes are resolved by the procedure established by RA legislation.
Stamina is not responsible for the warranty obligations of the Product and/or Services presented by the Partner or the third party providing the Services on the Website.
Stamina is responsible for the delivery dates of the Services and/or products and undertakes to do its best to deliver the Services and/or Products within the dates specified by it.
In case of complaints, you can Contact Us by the Website through the postal and email addresses provided in the "Feedback" section or by other electronic means indicated.
The Service Provider provides any information regarding promotions or special offers posted on the Site and all changes are subject to agreement with Stamina.
In case of non-fulfillment of the Services or Promotion, the contractual relationship ends with the return of funds to your account.
Stamina is liable for damages related to the provision of the Services only and up to the amount paid by you.
The representative or any other legal or natural person involved in the creation of the content of the Website, including software and technical support, and technical malfunctions, is not responsible for any damages, including direct, indirect, accidental and intentional and other types of damages, arising from the use of the Website or from not knowing the order of service.
The parties are released from liability for failure to fully or partially fulfill the obligations under this contract if it resulted from force majeure, which arose after the conclusion of the Public contract and which the parties could not foresee or prevent. Such situations are: earthquakes, flood, war, declaration of military and state of emergency, political disturbances, strikes, suspension of work or means of communication, acts adopted by state bodies, etc., which make it impossible to fulfill the obligations defined by the contract. Suppose the impact of the extraordinary force continues for more than 3 /three/ months. In that case, each party to the agreement has the right to terminate the Public Contract by notifying the other party in advance.
Issues not regulated by the contract are regulated by the provisions provided by Stamina's official website and, in the absence of such conditions, by the procedure established by RA legislation.
The legal consequences of concluding the contract in electronic form are equal to concluding a contract by drawing up a written document signed by Stamina and you.
The order and terms of providing all services in the system are posted on the Website.
The Agreement comes into force from the moment of the User's registration on the Website, placing the order, and making the scheduled payment or a part thereof, including the advance payment.
Each party has the right to terminate the Public Agreement by sending an electronic notification to the other party 15 /fifteen days in advance.